Privacy Policy

Last updated: 09/10/2026

1. Who We Are

Luxo Pitoresco Lda., registered in Portugal, with its registered office at Estrada Municipal 520, Faro, 8005 and company registration number 509444016, is the data controller responsible for the processing of personal data collected through this website.

If you have any questions about this Privacy Policy or how your personal data is handled, you can contact us at properties@luxopitoresco.com.

2. What Personal Data We Collect

Depending on how you interact with our website, we may collect the following categories of personal data:

  • Identification details: such as your name.

  • Contact details: such as your email address and, where provided, your telephone number.

  • Information you provide: including the content of messages and enquiries submitted through our contact form or by email, including enquiries relating to properties, real estate services or investment opportunities.

  • Technical information: certain technical data, such as your IP address, browser information and website usage data, where collected by our website platform or other services used on the website.

We only seek to collect personal data that is relevant and necessary for the purposes described in this Policy.

3. How We Use Your Personal Data

We may process your personal data for the following purposes:

  • To respond to enquiries and messages submitted through our website.

  • To provide information about properties, real estate services and investment opportunities you have requested.

  • To follow up on enquiries and requests relating to our services.

  • To maintain the security and proper functioning of our website.

  • To comply with applicable legal obligations.

We do not use your personal data for unsolicited marketing communications without an appropriate legal basis.

4. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we rely on the following legal bases, depending on the purpose of the processing:

  • Pre-contractual steps: where processing is necessary to respond to a request you make before entering into a contract.

  • Legal obligations: where processing is necessary to comply with applicable laws.

  • Legitimate interests: where processing is necessary for our legitimate interests, such as maintaining website security and managing our services, provided those interests do not override your rights and freedoms.

  • Consent: where your consent is legally required, including for certain cookies and tracking technologies.

Where processing is based on consent, you may withdraw your consent at any time. This does not affect the lawfulness of processing carried out before withdrawal.

5. Who We Share Your Personal Data With

We may share personal data with service providers who help us operate our website and business, including website hosting and maintenance providers, business email providers and other services necessary to provide our services.

Our website is hosted through Squarespace, which may process certain personal data and technical information as part of providing and securing its services.

We may also disclose personal data to public authorities where required by law.

We do not sell your personal data.

6. International Transfers

Some of our service providers may process personal data outside the European Economic Area (EEA). Where this occurs, we will rely on appropriate safeguards required under applicable data protection law, where necessary, to protect your personal data.

7. How Long We Keep Your Personal Data

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, taking into account the nature of the enquiry, our relationship with you and any applicable legal obligations.

Information submitted through our contact form will be retained for the period necessary to respond to your enquiry and carry out any relevant follow-up. Where a contractual relationship or legal retention obligation exists, data may be retained for the additional period required by law.

8. Your Data Protection Rights

Under applicable data protection law, you may have the right to:

  • Request access to your personal data.

  • Request the correction of inaccurate or incomplete data.

  • Request the erasure of your personal data where legally applicable.

  • Request the restriction of processing.

  • Object to certain types of processing.

  • Request data portability where applicable.

  • Withdraw consent where processing is based on consent.

  • Lodge a complaint with the Portuguese Data Protection Authority, the Comissão Nacional de Proteção de Dados (CNPD).

To exercise your rights, please contact us at properties@luxopitoresco.com. We may need to verify your identity before responding to your request.

You can find further information at the CNPD's official website: https://www.cnpd.pt/.

9. Cookies and Similar Technologies

Our website may use cookies and similar technologies that are necessary for its operation and, depending on the features and services enabled, may also be used to remember preferences or collect information about website usage.

Where consent is legally required, non-essential cookies and tracking technologies will only be used after valid consent has been obtained. You can manage your preferences through the cookie settings made available on our website, where applicable.

For further information about the cookies used on this website and how to manage your preferences, please consult our Cookie Policy.

10. Data Security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration or disclosure, taking into account the nature of the data and the risks associated with processing.

However, no method of transmitting or storing data can be guaranteed to be completely secure.

11. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We recommend that you review their privacy policies before providing any personal data.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology or our business practices.

Any updates will be published on this page, together with the revised date of the latest update.

13. Contact Information

For questions about this Privacy Policy or the processing of your personal data, please contact:

Luxo Pitoresco Lda.

Registered address: Estrada Municipal 520, Faro, 8005

Company registration number (NIPC): 509444016

Email: properties@luxopitoresco.com